Reporting elements

    Reporting Elements Page of Volume 1 / 2 / 3*
Strategy and Analysis   1.1 - 1.2 Volume 1 pages 12, 13; Volume 3 pages 17÷30
Organisational Profile   2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 2.8,
2.9, 2.10
Volume 1 pages 10,11; Volume 2 page 14; Volume 3 page 17
Report Parameters Report Profile 3.1, 3.2, 3.3, 3.4 Volume 1 page 3; Volume 3 page 9
  Report Scope and Boundary 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11 Volume 1 page 3; Volume 3 page 9
  GRI Content Index 3.12 Volume 3 pages 116,117
  Assurance 3.13 Volume 3 pages 118,119
Governance, Commitments and Engagements Corporate Governance 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7, 4.8,
4.9, 4.10
All Volume 2
Volume 3 pages 25÷30
  Commitments to External Community 4.11, 4.12, 4.13 Volume 3 pages 39, 40; 102÷115
  Stakeholder Engagement 4.14, 4.15, 4.16, 4.17 Volume 3 pages 19, 20; 40, 41; 43, 44;
47, 48; 89÷91; 93÷95; 97; 102, 103

* Volume 1: “Annual Financial Report at December 31, 2010”;
Volume 2: “Annual Report on Corporate Governance and Shareholdings”;
Volume 3: “Sustainability Report”.